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Send Email Trigger Action Not Firing

Created by: Jacob Hicks

Modified on: Wed, Sept 08, 2021 at 1:56 PM

If the trigger action to Send Email is not firing, please check if

1. the email/sms content for missing } or overusing {{{

2. the custom values are valid:

    especially the links: List of valid Custom values

3. the email addresses are valid: e.g. test@gmail,com with a comma as the dot

4. From field is in the format of an email address:

    e.g. Change ABC company to its email like info@abccompany.com